”For years I searched for someone to refurbish my Steinway Baby Grand. One person told me I had an inferior piano because the legs did not match the piano, that someone, at one time, must have switched the bottom out. Another person tried to get me to sell the piano to him at a dirt cheap price.

After moving to SD, I heard Russell's name every time I looked for a piano rebuilder referral. Russell was the only person to promptly return my call, and make an appointment. When he arrived and saw the piano his eyes lit up and he said “Oh my Gosh, that's an Art Case, and it's very rare.”

The Art Case I subsequently learned meant that the legs (bottom) indeed did match the piano, and added value to the piano. The legs supporting the front of the piano are double and specially carved.

I instantly knew this was the person who I could trust my piano to. The same night, Russell called me with more astounding news, that the value of this piano was more than he had originally told me, and they were no longer made in the states—if someone wanted this specific model, they would have to order it from Germany.

Russell was swift with arranging pick-up and doing the repairs. All of his subcontractors were also extremely careful, and courteous, which lended to Russell's credibility. Russell was always ahead of the schedule he had estimated, and always with extreme courtesy. Visiting his shop was also impressive, as it was obvious how impeccably he does his work.

Our visits with Russell reconfirmed my initial impression, that this is his passion, and because it is, the finished product reflects his pride. It is more than just a business to him.

We have received numerous comments on the results of the beauty of this magnificent instrument. Russell gave it new life, and in his words—it will last another 100 years before it needs to be done again.

Our appreciation of his talents, his follow through on his commitments, and the resulting pleasure and enjoyment cannot be adequately expressed in words.

Thank you Russell...we are forever grateful”

John & Laurie Fisher, San Diego, CA
on the identification—and restoration—of their Steinway 1926 B Louis Art Case.

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